For companies who are comfortable with housing their customer information outside of their firewall and who do not have an IT staff to manage their CRM system, SugarCRM offers dedicated hosting capabilities through Sugar On-Demand that manages upgrades and maintenance. Customers receive all the benefits of hosted applications with the added flexibility to migrate from a hosted service to an appliance or on-site solution.

More Secure

With Sugar On-Demand, we can get you up and running quickly. But ease of entry doesn't come at the cost of security. Sugar On-Demand offers a more secure environment compared to other hosted CRM solutions because the data, application and API's are managed independently.

Unlike closed, proprietary systems, Sugar On-Demand does not constrain you to a limited number of integration points. Our visible code provides you with complete transparency into the application and the database, so that you can integrate customer data wherever it's needed to run your business. There are no hidden fees, no hidden costs, and no hidden code.

As you business becomes more complex, one-size-fits-all hosted CRM solutions may not suit your strategic goals. Sugar On-Demand is the only on-demand CRM solution on the market today that offers a seamless transition to an open source, on-site deployment. If your needs change down the road, your CRM investment won't get left behind.

Methodology

How do we achieve the capabilities of an On Demand Enterprise? The methods, approaches, processes, and systems to make this work are not commonly available today. A methodology3 has been successfully developed and is available for building on demand capabilities.

This methodology is based on a framework of ongoing improvements and needs to be applied at least once every fiscal year. It is composed of the following five components: scope, production, projects, analytics, and incentives. These five components are used to transform a current organization into an On Demand Enterprise. Scope consists of a continuous process of identifying areas of work as candidates for generating the highest levels of business contributions with the lowest levels of risk. Projects cover the gamut from large complicated programs such as new product introductions, new systems implementations, and new business expansions, to short-term activities such as additional reporting development, new incentives package introduction, and the addition of new suppliers. Ongoing production covers all repetitive and process-based work. This is not just confined to manufacturing or operational processes but also to administrative processes in areas such as finance, HR, IT, and procurement. Analytics is the work involved in analyzing, interpreting, and supporting decisions for the continuous improvement of the performance of the enterprise. And incentives focus on best motivating management and the workforce to execute the change to an On Demand Enterprise.

This methodology concentrates on understanding the output levels of an enterprise, on identifying the resources (assets and labor) required to deliver such outputs, and on utilizing techniques of automation, self-service, knowledge re-use, asset optimization and workforce global deployment to reach the five organizational attributes of the On Demand Enterprise. It also captures a set of metrics that should demonstrate the 10-fold improvement in corporate performance.


	Ondemand Business For companies who are comfortable with housing their customer information outside of their firewall and who do not have an IT staff to manage their CRM system, SugarCRM offers dedicated hosting capabilities through Sugar On-Demand that manages upgrades and maintenance. Customers receive all the benefits of hosted applications with the added flexibility to migrate from a hosted service to an appliance or on-site solution. More Secure With Sugar On-Demand, we can get you up and running quickly. But ease of entry doesn't come at the cost of security. Sugar On-Demand offers a more secure environment compared to other hosted CRM solutions because the data, application and API's are managed independently. More Transparent Unlike closed, proprietary systems, Sugar On-Demand does not constrain you to a limited number of integration points. Our visible code provides you with complete transparency into the application and the database, so that you can integrate customer data wherever it's needed to run your business. There are no hidden fees, no hidden costs, and no hidden code. More Flexible As you business becomes more complex, one-size-fits-all hosted CRM solutions may not suit your strategic goals. Sugar On-Demand is the only on-demand CRM solution on the market today that offers a seamless transition to an open source, on-site deployment. If your needs change down the road, your CRM investment won't get left behind. Methodology How do we achieve the capabilities of an On Demand Enterprise? The methods, approaches, processes, and systems to make this work are not commonly available today. A methodology3 has been successfully developed and is available for building on demand capabilities. This methodology is based on a framework of ongoing improvements and needs to be applied at least once every fiscal year. It is composed of the following five components: scope, production, projects, analytics, and incentives. These five components are used to transform a current organization into an On Demand Enterprise. Scope consists of a continuous process of identifying areas of work as candidates for generating the highest levels of business contributions with the lowest levels of risk. Projects cover the gamut from large complicated programs such as new product introductions, new systems implementations, and new business expansions, to short-term activities such as additional reporting development, new incentives package introduction, and the addition of new suppliers. Ongoing production covers all repetitive and process-based work. This is not just confined to manufacturing or operational processes but also to administrative processes in areas such as finance, HR, IT, and procurement. Analytics is the work involved in analyzing, interpreting, and supporting decisions for the continuous improvement of the performance of the enterprise. And incentives focus on best motivating management and the workforce to execute the change to an On Demand Enterprise. This methodology concentrates on understanding the output levels of an enterprise, on identifying the resources (assets and labor) required to deliver such outputs, and on utilizing techniques of automation, self-service, knowledge re-use, asset optimization and workforce global deployment to reach the five organizational attributes of the On Demand Enterprise. It also captures a set of metrics that should demonstrate the 10-fold improvement in corporate performance.

Ondemand Business